Privacy Policy

Flowgent is a trading name of Hajdúné Liliom Tímea e.v., a sole proprietorship registered in Hungary (EU VAT: HU90748844, registry no. 60080819), located in Szeged, Hungary. Contact: philipp2@flowgentagency.com.

This policy explains what personal information we collect through flowgentagency.com and our services, how we use it, and the choices you have.

Information you give us directly: your name, email address, phone number, and business details when you book a call, fill in a form, or communicate with us.

Information collected automatically: basic technical data such as pages visited and approximate location derived from your IP address, used to operate and improve the site.

Business contact information from public sources: as a business-to-business service, we may process publicly available business listings (such as a company's public phone number and address) to contact businesses about our services.

To provide and improve our services, schedule and confirm appointments, respond to enquiries, send service-related messages you have requested or consented to, and meet our legal obligations.

We do not sell personal information.

If you provide your phone number, we may send text messages related to your enquiry or scheduled appointments (for example booking confirmations and reminders). Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP to any message. Reply HELP for help, or contact philipp2@flowgentagency.com.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

We share information only with service providers who help us operate (such as scheduling, telephony, and hosting providers), under agreements that limit their use of it; when required by law; or with your direction or consent.

We keep personal information only as long as needed for the purposes above or as required by law, and protect it with appropriate technical and organisational measures.

Depending on where you live (including under the EU GDPR), you may have the right to access, correct, delete, or receive a copy of your personal information, object to or restrict its processing, and lodge a complaint with a supervisory authority.

To exercise any of these rights, email philipp2@flowgentagency.com. We respond to all legitimate requests within 30 days.

We may update this policy from time to time. The latest version always lives at this address.